Quality and Accreditation in Health Care Services: A Global Review

A global review resulted from a study conducted by the International Society for Quality in Health Care (ISQua) under contract to the World Health Organization. The first of this report’s three parts describes structures and activities at national and international levels around the world to promote quality in health care. The second part catalogues quality concepts and tools in local use in various countries. The third part outlines initiatives in health service accreditation and analyses the operation of functioning national programmes around the world. The appendices include recommendations of major international bodies and meetings on quality assurance. [author’s description]