Measuring Client Satisfaction and the Quality of Family Planning Services: A Comparative Analysis of Public and Private Health Facilities in Tanzania, Kenya and Ghana


 
Language:

English

Authors:

Hutchinson PL, Do M, Agha S

Series/Journal Title:

BMC Health Services Research

Volume:

11

Issue:

203

Pages:

36

Description:

This analysis seeks to quantify differences in the quality of family planning (FP) services at public and private providers in three representative sub-Saharan African countries (Tanzania, Kenya and Ghana), to assess how these quality differentials impact upon FP clients’ satisfaction, and to suggest how quality improvements can improve contraceptive continuation rates.

Subject

Geographic Focus

Resource Type