Staff Motivation in Africa: The Impact of Non-financial Incentives and Quality Management Tools. A Way to Retain Staff?

GTZ’s stake in Human Resources for Health is based on the fact that human resource development is a core function of technical cooperation. The following paper sketches out the concepts of non-financial incentives and quality management and its potential role in motivating staff. It then presents some preliminary results from a multicountry study on the role of non-financial incentives to increase staff motivation, undertaken by GTZ in collaboration with its partner countries. [from author]