Quick Investigation of Quality (QIQ): a User's Guide for Monitoring Quality of Care in Family Planning

This user’s guide contains materials needed to design and implement the Quick Investigation of Quality (QIQ) in a given country. QIQ refers to the set of three related data collection instruments designed to monitor 25 indicators of quality of care in clinic-based family planning programs. This volume includes an overview of the QIQ (including objectives, short list of indicators, and methodological and ethical issues), guidelines for sampling and training of field personnel, instruments and guidelines for data collection and summary results from short list of indicators (tabular and graphic forms). This methodology provides a low-cost, practical means to routinely monitor quality of care in family planning and other reproductive health services. [from preface]