Knowledge Management

This presentation was part of the ECSA Workforce Observatory Meeting in Arusha. It describes the Africa Health Workforce Observatory as a cooperative initiative and partnership (public sector, NGO/ CSOs, academy, professional associations, international & subregional organizations, development partners) to improve human resources development through promoting and facilitating evidence-based policy-making. The presentation details the benefits and some of the functions of the Observatory such as: country monitoring and information; research and analysis; sharing and dissemination; promoting national and intercountry networking; and capacity building for HRH. [author’s description]

With external assistance, developing countries in sub-Saharan Africa are beginning to establish better human resources information systems (HRIS) as part of a comprehensive and integrated response to some of the fundamental challenges posed by the health crisis. While this is a positive development, it is equally important to begin thinking about simple, practical approaches for supporting HR planners and senior decision-makers to be effective leaders and managers of HR data. [from author]

The aims of this study are: to examine to what extent critical care and advanced practice nurses’participation in an online listserv constituted a community of practice, and to explore how the nurses use electronic media to communicate with one another. Findings suggest that the online listserv environment, as a whole, did function as an online community of practice, where participation not only served as an avenue for knowledge sharing situated in the actual context of the nurses’ everyday work experience, but also helped to reinforce identity of the nursing practice itself. [from abstrac

The aim of this Kwik Skwiz is to introduce and contextualise cross-site visits, consider their benefits and costs and finally to assist others in planning cross-site visits, while sharing lessons on what contributes to and what detracts from a successful visit. Cross-site visits are a very effective means of sharing lessons between districts and may still prove to be one of the most useful and effective methods.

This presentation was part of the ECSA Workforce Observatory Meeting in Arusha. It describes the Health Workforce Observatory’s purpose to “bring together stakeholders involved in HR for Health at country level to collect, collate, process, analyze and disseminate evidence based HR information for HR development and networking at country and sub regional levels for health improvement.” It outlines the strategies from a country level and international level including stakeholders and support.


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This paper explores the implications and impact of knowledge management on family planning and reproductive health care. Using case studies and illustrative vignettes, the paper highlights the experiences of a number of developing country family planning/reproductive health organizations in integrating knowledge management tools and strategies to improve work processes and outcomes. [publisher’s description]

This is a summary report from the Africa Health Workforce Observatory meeting held September 26-29, 2006, at the ECSA headquarters in Arusha, Tanzania. The meeting focused on developing mechanisms to create up-to-date and reliable information that enables evidence-based decision making for HRH. [adapted from author’s description]

This presentation was part of the ECSA Workforce Observatory Meeting in Arusha. It outlines the role of national observatories “to convene and mobilize the relevant stakeholders, to identify sources of information and ensure further analysis, research, to prioritize the main issues, and to build consensus over policy interventions.” The author also discusses some possible functions of the obervatories, critical success factors, key activities, and lessons learned.

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While health is a dynamic intervention system, HMD is based on isolated and static disciplines and professions. The production of health personnal is controlled by a very strong conservative force of professionalism and institutionalism. For HMD be knowledge-based research is needed on education for health personnel and how HMD can be integrated with health system development. [adapted from author]

In November 1999, the Health Sciences team of the Rockefeller Foundation organized a consultative meeting, Resourcing Public Health in the 21st Century: Human Resource Development in a Global Environment which was held in Bellagio, Italy. The theme of the meeting was the role played by people in improving their own health and the availability of supportive knowledge. This short report attempts to summarize the issues discussed and recommendations made. [from introduction]

This tool is designed to help health care program managers understand what a best practice is, identify best practices within their own organizations, and share them internally. Too often internal sharing is limited to the informal diffusion of common practices through personal connections. Much more can be accomplished if an organization develops systematic processes to identify and share the practices that work best for them. [author’s description]

This guide will help frontline health workers use the data collected at health facilities to solve common problems in service delivery and improve their response to community needs. It is intended for doctors, nurses, and midwives in community-based health centers. The overall aim of the guide is to promote greater use of existing service data to improve health services. It does not require health workers to collect any additional data. [introduction]

UniNet is an Internet-based thematic network for a virtual community of users. It supports a virtual multidisciplinary community for physicians, focused on the improvement of clinical practice. This is a study of the effects of a thematic network such as UniNet on primary care medicine in a rural area, specifically as a platform of communication between specialists at the hospital and doctors in the rural area. [from abstract]