Work Environment

This presentation was part of the ECSA Regional Health Ministers' Conference. It describes why infection prevention and control is important and what can be done about it.
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The RCN commissioned a survey of 6,000 members in 2000 to explore nurses’ wellbeing and working lives. The results subsequently helped shape RCN policy and materials for members on topics such as bullying and harassment, violence, needlestick injury and employee-friendly working practices. Five years later, the RCN has commissioned a second survey looking at a similar range of issues. This report documents the findings of that survey, and describes differences between the 2000 and 2005 survey findings. [introduction]

Many health care organisations recognise the importance of taking a proactive approach to dealing with workplace harassment and bullying. Its effects are harmful to all concerned – the people directly involved in a complaint, team members and the whole organisation...This document provides guidance for managers and RCN negotiators on good practice in dealing with workplace bullying and harassment. [from introduction]

This article reflects on the state of the art in providing a safe working environment for HCWs and to consider a future path towards equitable access to its basic elements. [author's description]

This presentation presents some of the issues concerning the effect of HIV/AIDS on the nursing and midwifery professions in the Commonwealth countries of east, central and southern Africa.
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This issue outlines the connections between work climate, employee motivation, and performance. It describes how managers can assess the climate in their work group and shows how they can use the results to make changes in leadership and management practices that will motivate their group to do the best work possible and improve results. [editor's description]

This presentation was given at the First Forum on Human Resources for Health in Kampala. It outlines the internal and external environmental issues for district medical officers and describes what these officers need in terms of support.

The intent of the report is to stimulate creative discussions among [British Colubia’s] health system stakeholders about opportunities for coordinated action on employee and workplace health. The best available evidence suggests that the scope and depth of workplace health challenges today require solutions that go beyond traditional workplace health promotion programs.

The question guiding the paper is: "What are the key ingredients of a high-quality work environment in Canada’s health care sector and how can this goal be achieved?" Synthesizing insights from a variety of research streams, the paper identifies many ingredients needed to create a high-quality workplace. We take a multidisciplinary and holistic approach, which complements other research initiatives on health human resources. [from abstract]

This guide is aimed mainly at nursing students. It should help you to: recognize if you or a collegue are being bullied or harassed; take action against bullying or harassment; raise awareness of the problem with employers, educators and students; encourage nursing educators and employers to carry through anti-harassment policies. [from introduction]

The goal of this policy is to help management and staff minimize the risk of TB transmission in health care facilities and other facilities where the risk of transmission of TB may be high due to high prevalence of both diagnosed and undiagnosed TB such as prisons.

The objective of these guidelines is to provide general guidance in addressing workplace violence in the health sector. Far from being in any way prescriptive, the guidelines should be considered a basic reference tool for stimulating the autonomous development of similar instruments specifically targeted at and adapted to different cultures, situations and needs. The guidelines cover prevention, management and mitigation of the impact of workplace violence, care and support of workers affected and sustainability of initiatives. [adapted from author]

This training manual is a complement to the Framework Guidelines for Addressing Workplace Violence in the Health Sector. It is a practical, user-friendly tool that builds on the policy approach of the guidelines. Representatives of governments, employers and workers would be well served to use the manual in training situations, so as to encourage social dialogue among health sector stakeholders and develop, in consultation, approaches to address violence in the workplace. [adapted from introduction]
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Mainstreaming the gender dimension into occupational safety and health was included as one of the key objectives in the European Community strategy on safety and health at work 2002–06.To contribute to this European objective, the Administrative Board of the European Agency for Safety and Health at Work decided to include a report to review gender issues in occupational safety and health in the Agency’s 2002 work programme.

There are substantial differences in the working lives of women and men and this affects their occupational safety and health (OSH). The Community strategy on health and safety at work has mainstreaming, or integrating, gender into occupational safety and health activities as an objective. To support this, the Agency has produced a report examining gender differences in workplace injury and illness, gaps in knowledge and the implications for improving risk prevention. This factsheet summarizes the main findings. [adapted from publisher's description]

The safety of heath care workers (HCWs) who take care of people with HIV/AIDS and other infectious diseases is of paramount importance. Occupational transmission of blood borne infections is not regarded as a common problem in developed country settings, but this is not the case in resource poor countries where the incidence and impact of such exposures is under-reported and is now becoming appreciated as an important risk factor for HCWs. It is generally assumed that protection from occupational exposures requires expensive equipment which is not reasonable for resource poor healthcare services.

The objectives of these guidelines are: to review the prevalence, incidence and impact of abuse and violence against nursing personnel, to recognise nurses' responses to incidents of violence, to determine the major security factors acting on the workplace, and to present strategies that aim to confront and reduce/eliminate violence in the workplace. [adapted from introduction]

The present study reviews and analyses major known national guidelines and strategies for prevention and management of workplace violence. The purpose is to get a detailed picture of strategies recommended, a better knowledge on existing guidance for employers and employees. Another objective is to obtain information on the implementation processes and the impact of the reviewed guidelines. Identification of good practices as well as gaps shall serve as a basis for lessons learnt for the development of future guidance materials. The comparison of the guidelines will cover different aspects which can be summarized as background of the guidelines, strategies which are recommended, implementation and impact of guidelines and strategies.

This articles discusses the risk that medical professionals face in caring for patients with HIV/AIDS. Although the rate of patient-to-doctor transmission is low, medical professionals can still take precautions to prevent infection. The authors make recommendations for proper precautions that should be taken by medical professionals.

The objective of this code is to provide a set of guidelines to address the HIV/AIDS epidemic in the world of work and within the framework of the promotion of decent work. The guidelines cover the following key areas of action: prevention of HIV/AIDS; management and mitigation of the impact of HIV/AIDS on the world of work; care and support of workers infected and affected by HIV/AIDS; elimination of stigma and discrimination on the basis of real or perceived HIV status. [from preface]

Zambian nurses have been greatly affected by the rise in the morbidity and mortality of nurses with TB. This article explains the impact of TB on the Zambian nursing workforce. Review of Zambian government programmes designed to address this health crisis and targeted interventions to reduce TB among nurses are offered. [abstract]

A key purpose of the manual is to enable hospital administrators, clinic managers and healthcare professionals working in limited resource settings to develop their own uniform infection prevention policies and service delivery guidelines. It is recognized, however, that the strategies, priorities and proven methods of infection risk reduction described in this manual will need to be adapted to reflect the existing conditions in each country. Only through this process can much needed changes be implemented and patient care in hospitals and clinics improved. [from preface]

The ILO and the WHO decided to join forces in order to assist health services in building their capacities to provide their workers with a safe, healthy and decent working environment, as the most effective way both to reduce transmission of HIV and other blood-borne pathogens and to improve the delivery of care to patients. This is essential when health service workers have not only to deliver normal health-care services but also to provide HIV/AIDS services and manage the long-term administration and monitoring of anti-retroviral treatments (ART) at a time when, in many countries, they are themselves decimated by the epidemic.

This survey is the first attempt to examine the preparedness of the health system to implement guidelines for HIV testing in clinical settings, and to provide comprehensive AIDS management. This includes availing HIV testing in clinical settings to both adult and pediatric patients, and providing treatment for HIV disease. The survey also examines the working environment in health care facilities, with an emphasis on HIV infection control and access to post-exposure prophylaxis for health workers themselves. [from foreword]

Strategies to prevent and manage violence and aggression in the health care setting have become a primary health and safety issue. A series of vignettes are provided to highlight key elements in developing a program for preventing behavioural violence and aggression in a tertiary hospital. Key components of the program include staff education and training, risk assessment and management practices, the use of patient contracts and policy development. The program aims to integrate and balance occupational health and safety obligations to staff with the duty of care owed to patients. [abstract]

The National Health Service published guidance to help protect staff who work alone and who do not have access to immediate support from colleagues or others. This guidance provides a template from which local employers can develop procedures and systems to protect lone workers. It contains information on how technology can be used to help provide a safer environment and to help nurses feel more confident about their personal safety. The RCN wanted to find out if the situation for nurses working in the community has improved since 2005, their perception of risk, their experiences of assault and abuse, whether technology has been provided, and how incidents are handled.

Violence in the social services work place in general, and the developmental services in particular, has increased in the last several years. Findings from an ethnographic study suggests that new, lean forms of work organization remove opportunities to use or learn many of the tacit or practice skills workers previously used to keep themselves and their clients safer in the work place. This article describes many of these skills and the new management schemes that remove the possibility to develop or transmit these praxis skills. The article concludes by analyzing the convergence between the new labour processes and the competency approach to work place skills.

This report is the outcome of a seminar held in Brussels on 15th June 2004. The aims of the seminar were firstly to share information on gender and occupational safety and health (OSH) issues, including a gender-sensitive approach in OSH and how gender can be mainstreamed into OSH, and secondly to facilitate discussion and debate among EU and national authorities, social partners and experts on how to take forward gender issues in OSH. It includes proposals for taking forward gender issues in OSH. [Publisher's description]

This study aims to summarise information, research and practice relating to the management of workplace violence victims under a set outline. The objectives are to confirm the importance of victim management to minimise the consequences of workplace violence in the health sector; to present the range of measures being used to meet the needs of victims, management and policy-makers; and where possible, provide data suggesting effectiveness and sustainability of the various measures. [from introduction]

Hospitals are workplaces in which HIV has double significance. Needlestick accidents link patients, healthcare workers and cleaning staff through the risk of occupational exposure to HIV. Additionally, concern over needlestick injuries may embody HIV stigma, discrimination and fear. This paper draws on qualitative research from a one-year case study at a large, private South African healthcare company that runs a number of hospitals across the country. Issues surrounding needlestick injuries were discussed with hospital managers, union members, infection-control nurses, health and safety representatives, HIV/AIDS counsellors, and general nursing staff. [from abstract]