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- HRH Overview Documents
Human Resources Management
Sleep and Recovery in Physicians on Night Call: a Longitudinal Field Study
The aim of the present study was to examine whether a 16-hour night-call schedule allowed for sufficient recovery in anaesthesiologists compared with other physician specialists handling less life-threatening conditions, when on call. [from abstract]
- 42 reads
Characterizing Hospital Workers' Willingness to Report to Duty in an Influenza Pandemic through Threat and Efficacy Based Assessment
Hospital-based providers’ willingness to report to work during an influenza pandemic is a critical yet under-studied phenomenon. Witte’s Extended Parallel Process Model has been shown to be useful for understanding adaptive behavior of public health workers to an unknown risk, and thus offers a framework for examining scenario-specific willingness to respond among hospital staff. [from abstract]
- 49 reads
Retirement Intentions of Dentists in New South Wales, Australia
Predictions on the growing shortage of the ageing Australian dental workfoce are based on the retirement trends of previous generations. This study attempts to determine the retirement intentions of today’s older dentists. [adapted from abstract]
- 150 reads
Competencies Assessment Tool 2010
This tool is an instrument for healthcare executives to use in assessing their expertise in critical areas of healthcare management. [adapted from author]
- 478 reads
Competency-to-Curriculum Toolkit
This toolkit has been developed to facilitate the development of a public health workforce competent to meet its assigned mission. One part of that process is the use of competency-based curricula in public health training or education and how to determine the right activities for moving from a competency set to developing a curriculum. [adapted from author]
- 270 reads
Core Competencies for Public Health Professionals
The core competencies are a set of skills desirable for the broad practice of public health. They reflect the characteristics that staff of public health organizations may want to possess as they work to protect and promote health in the community. The competencies are designed to serve as a starting point for academic and practice organizations to understand, assess, and meet education, training and workforce needs. [adapted from introduction]
- 236 reads
Validation of the Modified Fresno Test: Assessing Physical Therapists' Evidence Based Practice Knowledge and Skills
Health care educators need valid and reliable tools to assess evidence based practice (EBP) knowledge and skills. The purpose of this study was to develop and validate a modified Fresno Test to assess EBP knowledge and skills relevant to physical therapist practice. [adapted from abstract]
- 155 reads
Health Systems in Action: An eHandbook for Leaders and Managers
This handbook brings together effective practices in leadership, management, and governance. It includes effective practices in key management systems that all work together to improve health. [from preface]
- 417 reads
Health Workers' Role in Responding to the Needs of the Poor
This briefing note provides insight to the factors that obstruct and incentivise health worker responsiveness to clients’ needs. It supports the analysis and design of effective initiatives to health worker responsiveness by taking a holistic approach to health systems strengthening. [from abstract]
- 272 reads
National Interprofessional Competency Framework
This document describes an approach to developing competencies that can guide interprofessional education and collaborative practice for all professions in a variety of contexts and is the first attempt to develop a Canadian model of interprofessional competencies that is applicable to all health professions. [from author]
- 379 reads
Can Interprofessional Collaboration Provide Health Human Resources Solutions? A Knowledge Synthesis
Evidence indicates that lack of communication and collaboration between health providers can seriously harm patients. To solve these issues, we need to change how health services are delivered and how providers interact with each other. This project examined interprofessional interventions and how they impact the health workforce and workplace quality. [adapted from summary]
- 276 reads
Determinants of Satisfaction with Health Care Provider Interactions at Health Centres in Central Ethiopia: a Cross Sectional Study
This study aimed to assess patient satisfaction with health care provider interactions and its influencing factors among out-patients at health centers in West Shoa, Central Ethiopia. [from abstract]
- 359 reads
Supervision of Community Peer Counsellors for Infant Feeding in South Africa: an Exploratory Qualitative Study
This qualitative paper reports on the experience of three community health worker (CHW) supervisors who were responsible for supporting infant feeding peer counsellors. The findings highlight the complexities of supervising and supporting CHWs. [adapted from abstract]
- 363 reads
WISN: a Workforce Planning Tool with Unexpected Motivational Benefits
In Indonesia, a bottom-up workforce planning tool used with health workers directly has changed practice, realigned health workers’ roles, and increased motivation among staff. It shows how effective empowerment can be in the workplace. Workload Indicators of Staffing Need, or WISN, is straightforward and easily applied. [from author]
- 525 reads
Using Standardized Patients to Assess Communication Skills in Medical and Nursing Students
A number of recent developments in medical and nursing education have highlighted the importance of communication and consultation skills (CCS). Although such skills are taught in all medical and nursing undergraduate curriculums, there is no comprehensive screening or assessment programme of CCS. This study was designed to test the content, process and acceptability of a screening programme in CCS with Irish medical and nursing students. [adapted from abstract]
- 5467 reads
Building Capacity in Health Facility Management: Guiding Principles for Skills Transfer in Liberia
This article describes a health management delivery program in which north and south institutions collaborated to integrate classroom and field-based training in health management and to transfer the capacity for sustaining management development in Liberia. [adapted from abstract]
- 451 reads
Hepatitis B and Liver Cancer Knowledge and Practices among Healthcare and Public Health Professionals in China: a Cross-Sectional Study
Chronic hepatitis B virus (HBV) infection is the leading cause of liver disease and liver cancer and a major source of health-related discrimination in China. To better target HBV detection and prevention programs, it is necessary to assess existing HBV knowledge, educational resources, reporting, and preventive practices, particularly among those health professionals who would be responsible for implementing such programs. [from abstract]
- 274 reads
Primary Health Care Supervision in Developing Countries
The objectives of this article were summarise opinion about what supervision of primary health care is by those advocating it; compare these features with reports describing supervision in practice; and to appraise the evidence of the effects of sector performance. [adapted from summary]
- 334 reads
Effects of Computerized Clinical Decision Support Systems on Practitioner Performance and Patient Outcomes: Methods of a Decision-Maker-Researcher Partnership Systematic Review
The objective of this research was to form a partnership of healthcare providers, managers, and researchers to review randomized controlled trials assessing the effects of computerized decision support for six clinical application areas: primary preventive care, therapeutic drug monitoring and dosing, drug prescribing, chronic disease management, diagnostic test ordering and interpretation, and acute care management; and to identify study characteristics that predict benefit. [from abstract]
- 335 reads
Realist Evaluation of the Management of a Well-Performing Regional Hospital in Ghana
This article uses the realist evaluation method to determine the effect of human resource management on hospital performance using a regional facility in Ghana.
- 494 reads
Employment Integration of Nursing Graduates: Evaluation of a Provincial Policy Strategy Nursing Graduate Guarantee 2008-2009
This report presents the results of an evaluation of the Ontario provincial strategy for hiring new graduates, the Nursing Graduate Guarantee, for the year 2008-2009. [from summary]
- 3060 reads
From Staff Mix to Skill Mix and Beyond: Towards a Systemic Approach to Health Workforce Management
This review describes evidence about the benefits and pitfalls of current approaches to human resources optimisation in health care. It concludes that in order to use human resources most effectively, health care organisations must consider a more systemic approach - one that accounts for factors beyond narrowly defined human resources management practices and includes organisational and institutional conditions. [from abstract]
- 3180 reads
Implementation of Performance Support Approaches in Central America and Uganda
The Capacity Project worked with governments and partners in Central America and Uganda to test approaches for strengthening supervision systems in the health sector, as one component of the Project’s workforce performance support strengthening. [from summary]
- 7864 reads
Effectiveness of Computerized Clinical Guidelines in the Process of Care: a Systematic Review
Clinical practice guidelines have been developed aiming to improve the quality of care. The implementation of the computerized clinical guidelines (CCG) has been supported by the development of computerized clinical decision support systems. This systematic review assesses the impact of CCG on the process of care compared with non-computerized clinical guidelines. [from abstract]
- 393 reads
Health Workers Wages: an Overview from Selected Countries
The overall objective of this background paper for the World Health Report 2006 is to describe variations in health worker wages across countries. However, where data are available, the authors explore variations within countries between health workers and comparable professionals. The main issues of standardization and comparability are discussed. The results are a first attempt to understand the nature of the variability of wages across settings. [from publisher]
- 569 reads
WISN Toolkit: Toolkit for Implementing Workload Indicators of Staffing Need (WISN) to Improve Health Workforce Planning and Management in Decentralized Health Systems
The Toolkit is adapted from the WHO WISN Manual. WISN has traditionally been in a top down approach with limited success, particularly when applying it within the context of a decentralized government system. It was recognized that a more innovative approach was required to implement the methodology successfully at decentralized levels. [from author]
- 1319 reads
Is Management Theory Universal? Training Health Professionals in Pakistan
This brief outlines the teaching of management theory in a training centre for government health workers in Peshawar, Pakistan. The study finds that imposing western principles of management is often inappropriate. Training must build on the strengths and address the weaknesses of local management styles in a sensitive manner. [from author]
- 807 reads
Who Are Health Managers? Case Studies from Three African Countries
This report outlines a rapid descriptive assessment to gain an initial understanding of the management workforce for service delivery in Ethipia, Ghana and Tanzania and to test selected criteria for assessing managers as part of the health workforce. [adapted from summary]
- 829 reads
Assessment of Human Resources Management Practices in Lebanese Hospitals
The objective of this study is to assess the perception of HR managers about the challenges they face and the current strategies being adopted. The study also aims at assessing enabling factors including role, education, experience and HR training. [from abstract]
- 728 reads
Competency Gaps in Human Resource Management in the Health Sector: An Exploratory Study of Ethiopia, Kenya, Tanzania, and Uganda
This study was designed to document the role and experience of health professionals with significant responsibility for human resource management (HRM); identify the challenges that these health professionals face; identify additional skills and knowledge needed by these health professionals to address HRM challenges; solicit recommendations for changes in pre-service and in-service HRM training. [from summary]
- 972 reads

