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- HRH Overview Documents
Human Resources Management
Effects of Computerized Clinical Decision Support Systems on Practitioner Performance and Patient Outcomes: Methods of a Decision-Maker-Researcher Partnership Systematic Review
The objective of this research was to form a partnership of healthcare providers, managers, and researchers to review randomized controlled trials assessing the effects of computerized decision support for six clinical application areas: primary preventive care, therapeutic drug monitoring and dosing, drug prescribing, chronic disease management, diagnostic test ordering and interpretation, and acute care management; and to identify study characteristics that predict benefit. [from abstract]
- 86 reads
Realist Evaluation of the Management of a Well-Performing Regional Hospital in Ghana
This article uses the realist evaluation method to determine the effect of human resource management on hospital performance using a regional facility in Ghana.
- 179 reads
Employment Integration of Nursing Graduates: Evaluation of a Provincial Policy Strategy Nursing Graduate Guarantee 2008-2009
This report presents the results of an evaluation of the Ontario provincial strategy for hiring new graduates, the Nursing Graduate Guarantee, for the year 2008-2009. [from summary]
- 2736 reads
Implementation of Performance Support Approaches in Central America and Uganda
The Capacity Project worked with governments and partners in Central America and Uganda to test approaches for strengthening supervision systems in the health sector, as one component of the Project’s workforce performance support strengthening. [from summary]
- 2632 reads
Effectiveness of Computerized Clinical Guidelines in the Process of Care: a Systematic Review
Clinical practice guidelines have been developed aiming to improve the quality of care. The implementation of the computerized clinical guidelines (CCG) has been supported by the development of computerized clinical decision support systems. This systematic review assesses the impact of CCG on the process of care compared with non-computerized clinical guidelines. [from abstract]
- 157 reads
Health Workers Wages: an Overview from Selected Countries
The overall objective of this background paper for the World Health Report 2006 is to describe variations in health worker wages across countries. However, where data are available, the authors explore variations within countries between health workers and comparable professionals. The main issues of standardization and comparability are discussed. The results are a first attempt to understand the nature of the variability of wages across settings. [from publisher]
- 251 reads
WISN Toolkit: Toolkit for Implementing Workload Indicators of Staffing Need (WISN) to Improve Health Workforce Planning and Management in Decentralized Health Systems
The Toolkit is adapted from the WHO WISN Manual. WISN has traditionally been in a top down approach with limited success, particularly when applying it within the context of a decentralized government system. It was recognized that a more innovative approach was required to implement the methodology successfully at decentralized levels. [from author]
- 597 reads
Is Management Theory Universal? Training Health Professionals in Pakistan
This brief outlines the teaching of management theory in a training centre for government health workers in Peshawar, Pakistan. The study finds that imposing western principles of management is often inappropriate. Training must build on the strengths and address the weaknesses of local management styles in a sensitive manner. [from author]
- 304 reads
Who Are Health Managers? Case Studies from Three African Countries
This report outlines a rapid descriptive assessment to gain an initial understanding of the management workforce for service delivery in Ethipia, Ghana and Tanzania and to test selected criteria for assessing managers as part of the health workforce. [adapted from summary]
- 437 reads
Assessment of Human Resources Management Practices in Lebanese Hospitals
The objective of this study is to assess the perception of HR managers about the challenges they face and the current strategies being adopted. The study also aims at assessing enabling factors including role, education, experience and HR training. [from abstract]
- 397 reads
Competency Gaps in Human Resource Management in the Health Sector: An Exploratory Study of Ethiopia, Kenya, Tanzania, and Uganda
This study was designed to document the role and experience of health professionals with significant responsibility for human resource management (HRM); identify the challenges that these health professionals face; identify additional skills and knowledge needed by these health professionals to address HRM challenges; solicit recommendations for changes in pre-service and in-service HRM training. [from summary]
- 592 reads
Evaluation of the Mangement of Sexually Transmitted Infection (STIS) by Private Practioners in Pulau Pinang, Malaysia
The objective of this article was to determine the current practices of private practitioners for the management of STIs in Pulau Pinang, Malaysia, evaluation of pharmacotherapy for STIs in private clinics and to ascertain the management of STIs compared to standard guidelines. [from author]
- 302 reads
Health Worker Retention and Performance Initiatives: Making Better Strategic Choices
This technical brief focuses on issues around health worker motivation, job satisfaction, incentives, retention and performance. [from author]
- 652 reads
Strengthening Human Resources Management: Knowledge, Skills and Leadership
The Capacity Project has made specific technical contributions to shape and advance the human resources management professional development agenda at the global, regional and country level since 2005. This brief describes the rationale, process, methodology and some of the results of key approaches that the Project and its collaborating partners developed and implemented in sub-Saharan Africa. [from author]
- 611 reads
Supporting Health Worker Performance with Effective Supervision
This brief includes the results of the Project’s performance support (PS) interventions, and discusses factors that contributed to those results. The brief shares the common intervention model, analyzes the variations in content, context and methods of the interventions and discusses how similarities and differences played a role in the results. Finally, the brief includes recommendations for implementing and scaling up PS interventions. [from author]
- 286 reads
Kenya Emergency Hiring Plan: Results from a Rapid Workforce Expansion Strategy
The author outlines the results of the Emergency Hiring Plan which was designed to quickly hire and train large numbers of qualified health workers in Kenya and deploy them where they are most needed. [adapted from author]
- 404 reads
Challenges at Work and Financial Rewards to Stimulate Longer Workforce Participation
Because of the demographic changes, appropriate measures are needed to prevent early exit from work and to encourage workers to prolong their working life. The aims of this study were to examine the reasons for voluntary early retirement, the reasons for continuing working life after the official retirement age and the predictive value of the reasons mentioned. [adapted from abstract]
- 377 reads
Staff/Population Ratios in South African Public Sector Mental Health Services
This article reports on cross-sectional survey documenting staff/population ratios in public sector mental health services in South Africa. [from abstract]
- 436 reads
Staff/Bed and Staff/Patient Ratios in South African Public Sector Mental Health Services
This article reports on cross-sectional survey documenting staff/bed ratios in public sector mental health services in South Africa. [from abstract]
- 421 reads
Increasing Leadership Capacity for HIV/AIDS Programs by Strengthening Public Health Epidemiology and Management Training in Zimbabwe
This paper describes a programme in Zimbabwe aimed at responding more effectively to the HIV/AIDS epidemic by reinforcing a critical competence-based training institution and producing public health leaders. [adapted from abstract]
- 357 reads
Improving Obstetric Care in Low-Resource Settings: Implementation of Facility-Based Maternal Death Reviews in Five Pilot Hospitals in Senegal
In resource-poor settings, the facility-based maternal death review or audit is one of the most promising strategies to improve health service performance. We aim to explore and describe health workers’ perceptions of facility-based maternal death reviews and to identify barriers to and facilitators of the implementation of this approach in pilot health facilities of Senegal. [from abstract]
- 431 reads
Managing Human Resources for Health
Within the broad subject field of human resource development, human resource management is the most substantial area, as it involves all aspects of personnel management as well as issues of capacity, training, etc. In this unit [of the online course] we will introduce you to the scope and context of human resource management in the health sector. [from author]
- 847 reads
Building Capacity in Human Resources Management for Health Sector Reform and the Organizations and Institutions Comprising the Sector
This technical brief focuses on the relationship between human resource management and health sector reform in Latin America and Caribbean countries. [adapted from introduction]
- 2963 reads
Human Resource Requirements for Introducing Cervical Screening — Who Do We Need Where?
This article discusses the estimated requirements and imbalances of province-specific health personnel required for introducing cervical screening in South Africa. [adapted from introduction]
- 482 reads
High Workload and Job Stress are Associated with Lower Practice Performance in General Practice: an Observational Study in 239 General Practices in the Netherlands
This study explores whether high physician workload and job stress were associated with lower quality and outcomes of healthcare delivery performance in general practice settings in the Netherlands. [adapted from abstract]
- 535 reads
Conflicting Priorities: Evaluation of an Intervention to Improve Nurse-Parent Relationships on a Tanzanian Pediatric Ward
This article provides an evaluation of an intervention using the Health Workers for Change initiative for improving the relationship between nurses and parents on a pediatric ward in a busy regional hospital in Tanzania. [adapted from abstract]
- 392 reads
Employment and Sociodemographic Characteristics: a Study of Increasing Precarity in the Health Districts of Belo Horizonte, Brazil
The fundamental importance of human resources for the development of health care systems is recognized the world over. Health districts, which constitute the middle level of the municipal health care system in the city of Belo Horizonte, Brazil, deal with demands from all parts of the system. This research seeks to provide the essential features required in order to understand the phenomenon of increase in precarity of employment in these health districts. [from abstract]
- 344 reads
Strengthening Human Resource Management to Improve Health Outcomes
Human resource management (HRM) is essential in any organization, critically so when public health crises and workforce shortages collide, as they now do in many parts of the developing world. This issue of The eManager discusses three primary areas of HRM: systems, policies, and management practices; and some of the tools and methods useful to improve human resource processes [adapted from author]
- 886 reads
New Strategies for Supervision
This presentation outlines a new vision of supportive supervision that is an ongoing process, forges relationships within the system and reinforces quality outcomes at all levels. [adapted from author]
- 521 reads
Guidelines
This presentation defines the components of health worker guidelines, explores the impact on maximizing access and quality, and describes the best practices in creating health worker guidelines. [adapted from author]
- 390 reads

