Documents & Reports

This is a comprehensive review of the Pharmacy Workforce in Northern Ireland undertaken between February and April 2001. It outlines themethodology and discusses the results obtained with regard to the areas of recruitment and retention, demand and models of deployment. [adapted from author]

This study aims to project the supply and demand for pharmacists between 2000 and 2010. On the supply side, these include the latest information on student intake and projected graduations. On the demand side, they include a consideration of the impact of the Third Community Pharmacy Agreement, the increasing focus on safety and quality of medicines use across the continuum of care and a host of clinical governance and Commonwealth and State/Territory government policies which impact on the demand for pharmacists. [from summary]

This note discusses challenges and options in scaling up the production of skilled health workers and strengthening the health professions educational capacity of the countries in crisis, particularly in Africa. [from introduction]

Focusing on the formal public health sector in Tobago, the HSPA findings provide information on both basic and advanced-level HIV and AIDS services and the availability of record-keeping systems for monitoring HIV and AIDS care and support. Within the Caribbean region, there is a concern for the recent training of health professionals who provide HIV and AIDS services, for health worker attitudes towards people living with HIV and AIDS (PLHIV) and for patient movement within the region.

The 2005 Barbados HIV/AIDS Service Provision Assessment (Barbados HSPA) survey report provides baseline information on the capacity of the formal public health sector in Barbados to provide both basic and advanced level HIV and AIDS services and the availability of recordkeeping systems for monitoring HIV and AIDS care and support. Within the Caribbean region, there is a concern for the recent training of health professionals who provide HIV and AIDS services, for health worker attitudes towards people living with HIV (PLHIV) and for patient movement within the region. The Barbados HSPA captured information on these region-specific indicators in addition to the standard HSPA indicators.

An immunization consultation is useful when health workers are providing immunizations in their service area, but do not work in partnership with the community to attain full coverage. A consultation is not training but rather an opportunity to step back, look at problems that lead to low coverage and design strategies that involve the community in increasing that coverage. The consultation outlined in this Facilitator’s Guide is designed to help trainers enable health workers consider ways to increase and sustain a high immunization coverage in their respective service areas.

The HIV/AIDS Service Provision Assessment (HSPA) was developed to assess the
quality and capacity of HIV and AIDS-related services in high prevalent situations. information on both basic and advanced level HIV and AIDS services and the availability of recordkeeping systems for monitoring HIV and AIDS care and support. Within the Caribbean region, there is a concern for the recent training of health professionals who provide HIV and AIDS services, for health worker attitudes towards people living with HIV and AIDS and for patient movement within the region. The Dominica HSPA captured information on these region-specific indicators in addition to the standard HSPA indicators.

The HIV/AIDS Service Provision Assessment (HSPA) was developed to assess the quality and capacity of HIV and AIDS-related services in high prevalent situations. Focusing on the formal public health sector in St. Vincent and the Grenadines, the HSPA findings provides information on both basic and advanced-level HIV and AIDS services and the availability of record-keeping systems for monitoring HIV and AIDS care and support. Within the Caribbean region, there is a concern for the recent training of health professionals who provide HIV and AIDS services, for health worker attitudes towards people living with HIV and AIDS and for patient movement within the region.

This brief is a best practice model for improving the quality and accessibility of family planning and HIV services in rural communities in Zimbabwe. [from author]

During the 1990s in Kenya, nurse midwives, a new group of private-sector service providers, were licensed to operate private clinics close to communities. The private nurse midwives operate private clinics, nursing and maternity homes primarily in densely populated peri-urban areas, rural trading centers and towns. The networks described in this report emerged out of the need for a sustainable supervision system and a continuing education program for the private nurse midwives. [from introduction]

Modernizing the way health care professionals are educated and engaged in their vital work requires a collaborative and coordinated approach among many players. The Health Council convened the summit on health human resources to focus on practical, short-term solutions. This report attempts to capture the lively discussion and encouraging examples of innovation brought forward at that forum, organized into four theme areas: education and training, scopes of practice, workplace practices and planning. [adapted from author]

This survey is the first attempt to examine the preparedness of the health
system to implement guidelines for HIV testing in clinical settings, and to provide comprehensive AIDS management. This includes availing HIV testing in clinical settings to both adult and pediatric patients, and providing treatment for HIV disease. The survey also examines the working environment in health care facilities, with an emphasis on HIV infection control and access to post-exposure prophylaxis for health workers themselves. [from foreword]

This paper examines the employment preferences of public sector registered nurses working in Malawi and identifies the range and relative importance of the factors that affect their motivation. The research was designed in the light of the Malawi government’s programme to address the shortage of health workers, which is based on salary top-ups as a means of increasing employee motivation and reducing high rates of attrition. This policy has been adopted despite relatively little quantitative exploration into the employment preferences of health workers in developing countries.

Knowing that quality is never an accident, always the result of high intention, sincere effort, intelligent direction and skillful execution, and that it represents the wise choice of many alternatives, this abbreviated version of the Policy attempts to provide the strategic direction health facilities and officials need to follow to assure quality in health care and continuous improvement in the care that is being provided. Health care personnel are encouraged to use this copy of the Policy to focus their intentions and guide their efforts. [from foreword].

Given the limited availability of formal, inpatient programs, households rely upon informal caregivers (e.g. household or family members, friends, community members, or voluntary organizations) and homebased care (HBC) programs for assistance. This summary documents the roles played by household and HBC program caregivers in meeting the needs of the chronically ill.

This report summarizes the results of the first year of the two-year project entitled International Recruitment of Nurses to the United States: Toward a Consensus on Ethical Standards of Practice. It examines the structure and basic practices of the U.S. based international nurse recruitment industry. The purpose of the project is to facilitate consensus among stakeholders on how to reduce the harm and increase the benefits of international nurse recruitment for source countries and for migrant nurses themselves. [from author]

The purpose of this toolkit is to assist health professionals, health professional associations, and civil society organizations to develop advocacy strategies to address human resource and health financing issues in their countries. [from introduction]

This fact sheet highlights approaches to improving quality of care that can be rapidly implemented, over months rather than years, without great cost. The author writes that better quality can improve health much quicker than other drivers of health, such as economic growth, educational advancement, or new technology. [adapted from introduction]

The aim of this booklet is to give pharmacy students and practitioners information about patient counseling, guidance for organizing a patient counseling event, how to develop courses about counseling, the role of community pharmacists in promoting patient counseling, and guidelines for continuous professional development in patient counseling and communication skills. [adapted from author]

Taking action to improve gender equity in health and to address women’s rights to health is one of the most direct and potent ways to reduce health inequities and ensure effective use of health resources. This report discusses the gender aspects of health such as how the work that women do as providers of health care within families can be better supported so as to reduce their burdens and promote their own health. Section vii.1.2 (p. 82) discusses women as health care provides, section vii.2.1 (p. 87) focuses on how to improve access to health care from the provider side such as gender awareness in medical education.

The objective of this study was to examine how the physical environment, along with other factors such as culture and social support, impact the health and safety of the care team, effectiveness of the healthcare team in providing care and preventing medical errors, and patient and practitioner satisfaction with the experience of giving and receiving care. [adapted from abstract]

The health and well-being of the health workforce and the quality of the healthcare work environment has a profound impact on the effectiveness and efficiency of healthcare services. This resource identifies priority actions that are known to improve the workplace and that can be implemented quickly and efficiently. The actions focus on both system wide and organizational performance improvement on specific areas relating to quality work life. [from executive summary]

The Capacity Project helped to organize and facilitate a regional Human Resources for Health (HRH) Action Workshop in Accra, Ghana, September 23-28, 2007. Participants came together with the overall purpose of exchanging knowledge and best practices in planning, developing and supporting the health workforce in order to improve health workforce management capacity and strategic development at the country level.

Improving service delivery for the poor is an important way to help the poor lift themselves out of poverty. This resource presents and evaluates tools and techniques to measure service delivery and increase quality in health and education.

This brief reports on a project through Cambodia’s Ministry of Health which contracted health services to NGOs. Contracting NGOs to manage the primary health care system was found to be an effective means to increase service coverage and achieve a more pro-poor distribution of services in rural areas of Cambodia. [adapted from introduction]

This material looks in detail at the preparation of a Nursing Act and is designed to offer guidance on the process of turning policy change in nursing into meaningful and effective legislation. This document has been prepared primarily to assist countries/jurisdictions who are either preparing legislation relating to nursing for the first time, or revising their existing legislation. It is intended to be used by nursing professionals who may not be familiar with the process of making or changing legislation.

The International Nurses Day Kit celebrates and illuminates the nursing role in primary health care. It is for nurses, planners, policy makers, educators, managers, regulators, researchers, national nurses associations and any other stakeholder committed to delivering quality care and serving communities through primary health care. The report analyse the evolution of primary health care, articulates nursing roles, highlights many examples of nurses delivering primary health care and provides a glimpse into the future. [adapted from introduction]

This report describes how the war in Iraq and its aftermath continue to have a disastrous impact on the physical and mental health of the Iraqi people, and the urgent measures needed to improve health and health services. It assesses the current state of the health system, including the impact of insecurity, and the workforce, supplies, medicines and equipment it lacks. It also looks at health information and health policy in Iraq. The report ends with conclusions and recommendations, exploring what needs to happen now in Iraq and what lessons can be learned. [adapted from author]

The original purpose of the ADHA scheme was to compensate doctors for hours worked beyond the standard 40 hours per week or 160 hours per month. This study investigated how the scheme impacted a number of human resources (HR) factors associated with health worker recruitment, deployment, retention and performance - specifically, how the significantly higher income levels resulting from the ADHA scheme influenced job satisfaction, motivation, workplace climate and the relationship between clinical and administrative staff, as well as productivity. The study provides a detailed chronology of the ADHA scheme and explores lessons learned from the way in which the GOG implemented and administered the scheme.

The general aim of this paper is to add to the limited research on family caregivers, and specifically to enable a better understanding of the actual experience of providing care for ill adults within the home in the context of HIV/AIDS, using qualitative research findings from a KwaZulu-Natal study. [from author]