Human Resources Management

Mangers' Perceptions of the Manager Role in Relation to Physicians: a Qualitative Interview Study of the Top Managers in Swedish Healthcare

This study focused on the manager role in the manager-physician relationship, considered from the manager perspective. The aim was to understand how top executives in Swedish healthcare regard management of physicians in their organisations, and what this implies for the manager role in relation to the medical profession.

Decent Pensions for Nurses

This monograph presents an analysis of the various factors that affect pension adequacy and sustainability in order to improve the understanding of the factors at stake and how they relate to the specific situation of nurses, particularly, though not exclusively, in advanced economies.­ [from summary]

Human Resource Management: the Missing Piece of the Puzzle

This brief presentation provides an overview of the importance and impact of human resource management in addressing the health workforce crisis.

Retirement Intentions of Dentists in New South Wales, Australia

Predictions on the growing shortage of the ageing Australian dental workfoce are based on the retirement trends of previous generations. This study attempts to determine the retirement intentions of today’s older dentists. [adapted from abstract]

Competencies Assessment Tool 2010

This tool is an instrument for healthcare executives to use in assessing their expertise in critical areas of healthcare management. [adapted from author]

Health Systems in Action: An eHandbook for Leaders and Managers

This handbook brings together effective practices in leadership, management, and governance. It includes effective practices in key management systems that all work together to improve health. [from preface]

Supervision of Community Peer Counsellors for Infant Feeding in South Africa: an Exploratory Qualitative Study

This qualitative paper reports on the experience of three community health worker (CHW) supervisors who were responsible for supporting infant feeding peer counsellors. The findings highlight the complexities of supervising and supporting CHWs. [adapted from abstract]

WISN: a Workforce Planning Tool with Unexpected Motivational Benefits

In Indonesia, a bottom-up workforce planning tool used with health workers directly has changed practice, realigned health workers’ roles, and increased motivation among staff. It shows how effective empowerment can be in the workplace. Workload Indicators of Staffing Need, or WISN, is straightforward and easily applied. [from author]

Building Capacity in Health Facility Management: Guiding Principles for Skills Transfer in Liberia

This article describes a health management delivery program in which north and south institutions collaborated to integrate classroom and field-based training in health management and to transfer the capacity for sustaining management development in Liberia. [adapted from abstract]

Primary Health Care Supervision in Developing Countries

The objectives of this article were summarise opinion about what supervision of primary health care is by those advocating it; compare these features with reports describing supervision in practice; and to appraise the evidence of the effects of sector performance. [adapted from summary]

Realist Evaluation of the Management of a Well-Performing Regional Hospital in Ghana

This article uses the realist evaluation method to determine the effect of human resource management on hospital performance using a regional facility in Ghana.

Employment Integration of Nursing Graduates: Evaluation of a Provincial Policy Strategy Nursing Graduate Guarantee 2008-2009

This report presents the results of an evaluation of the Ontario provincial strategy for hiring new graduates, the Nursing Graduate Guarantee, for the year 2008-2009. [from summary]

From Staff Mix to Skill Mix and Beyond: Towards a Systemic Approach to Health Workforce Management

This review describes evidence about the benefits and pitfalls of current approaches to human resources optimisation in health care. It concludes that in order to use human resources most effectively, health care organisations must consider a more systemic approach - one that accounts for factors beyond narrowly defined human resources management practices and includes organisational and institutional conditions. [from abstract]

Implementation of Performance Support Approaches in Central America and Uganda

The Capacity Project worked with governments and partners in Central America and Uganda to test approaches for strengthening supervision systems in the health sector, as one component of the Project’s workforce performance support strengthening. [from summary]

Health Workers Wages: an Overview from Selected Countries

The overall objective of this background paper for the World Health Report 2006 is to describe variations in health worker wages across countries. However, where data are available, the authors explore variations within countries between health workers and comparable professionals. The main issues of standardization and comparability are discussed. The results are a first attempt to understand the nature of the variability of wages across settings. [from publisher]

WISN Toolkit: Toolkit for Implementing Workload Indicators of Staffing Need (WISN) to Improve Health Workforce Planning and Management in Decentralized Health Systems

The Toolkit is adapted from the WHO WISN Manual. WISN has traditionally been in a top down approach with limited success, particularly when applying it within the context of a decentralized government system. It was recognized that a more innovative approach was required to implement the methodology successfully at decentralized levels. [from author]

Is Management Theory Universal? Training Health Professionals in Pakistan

This brief outlines the teaching of management theory in a training centre for government health workers in Peshawar, Pakistan. The study finds that imposing western principles of management is often inappropriate. Training must build on the strengths and address the weaknesses of local management styles in a sensitive manner. [from author]

Who Are Health Managers? Case Studies from Three African Countries

This report outlines a rapid descriptive assessment to gain an initial understanding of the management workforce for service delivery in Ethipia, Ghana and Tanzania and to test selected criteria for assessing managers as part of the health workforce. [adapted from summary]

Assessment of Human Resources Management Practices in Lebanese Hospitals

The objective of this study is to assess the perception of HR managers about the challenges they face and the current strategies being adopted. The study also aims at assessing enabling factors including role, education, experience and HR training. [from abstract]

Competency Gaps in Human Resource Management in the Health Sector: An Exploratory Study of Ethiopia, Kenya, Tanzania, and Uganda

This study was designed to document the role and experience of health professionals with significant responsibility for human resource management (HRM); identify the challenges that these health professionals face; identify additional skills and knowledge needed by these health professionals to address HRM challenges; solicit recommendations for changes in pre-service and in-service HRM training. [from summary]

Strengthening Human Resources Management: Knowledge, Skills and Leadership

The Capacity Project has made specific technical contributions to shape and advance the human resources management professional development agenda at the global, regional and country level since 2005. This brief describes the rationale, process, methodology and some of the results of key approaches that the Project and its collaborating partners developed and implemented in sub-Saharan Africa. [from author]

Supporting Health Worker Performance with Effective Supervision

This brief includes the results of the Project’s performance support (PS) interventions, and discusses factors that contributed to those results. The brief shares the common intervention model, analyzes the variations in content, context and methods of the interventions and discusses how similarities and differences played a role in the results. Finally, the brief includes recommendations for implementing and scaling up PS interventions. [from author]

Kenya Emergency Hiring Plan: Results from a Rapid Workforce Expansion Strategy

The author outlines the results of the Emergency Hiring Plan which was designed to quickly hire and train large numbers of qualified health workers in Kenya and deploy them where they are most needed. [adapted from author]

Staff/Population Ratios in South African Public Sector Mental Health Services

This article reports on cross-sectional survey documenting staff/population ratios in public sector mental health services in South Africa. [from abstract]

Staff/Bed and Staff/Patient Ratios in South African Public Sector Mental Health Services

This article reports on cross-sectional survey documenting staff/bed ratios in public sector mental health services in South Africa. [from abstract]

Increasing Leadership Capacity for HIV/AIDS Programs by Strengthening Public Health Epidemiology and Management Training in Zimbabwe

This paper describes a programme in Zimbabwe aimed at responding more effectively to the HIV/AIDS epidemic by reinforcing a critical competence-based training institution and producing public health leaders. [adapted from abstract]

Managing Human Resources for Health

Within the broad subject field of human resource development, human resource management is the most substantial area, as it involves all aspects of personnel management as well as issues of capacity, training, etc. In this unit [of the online course] we will introduce you to the scope and context of human resource management in the health sector. [from author]

Human Resource Requirements for Introducing Cervical Screening — Who Do We Need Where?

This article discusses the estimated requirements and imbalances of province-specific health personnel required for introducing cervical screening in South Africa. [adapted from introduction]

Employment and Sociodemographic Characteristics: a Study of Increasing Precarity in the Health Districts of Belo Horizonte, Brazil

The fundamental importance of human resources for the development of health care systems is recognized the world over. Health districts, which constitute the middle level of the municipal health care system in the city of Belo Horizonte, Brazil, deal with demands from all parts of the system. This research seeks to provide the essential features required in order to understand the phenomenon of increase in precarity of employment in these health districts. [from abstract]

New Strategies for Supervision

This presentation outlines a new vision of supportive supervision that is an ongoing process, forges relationships within the system and reinforces quality outcomes at all levels. [adapted from author]