Human Resources Management

Effectiveness of an Aged Care Specific Leadership and Management Program on Workforce, Work Environment, and Care Quality Outcomes: Design of a Cluster Randomized Controlled Trial

This paper describes the study design of the cluster randomized controlled trial testing the effectiveness of an aged care clinical leadership program developed to improve managers’ leadership capacities to support the delivery of quality care in Australia. [adapted from abstract]

Construction of a Decision Tool to Analyze Local Demand and Local Supply for GP Care Using a Synthetic Estimation Model

This study addresses the growing academic and policy interest in the appropriate provision of local healthcare services to the healthcare needs of local populations to increase health status and decrease healthcare costs. The research goal is to examine the construction of a decision tool which enables healthcare planners to analyse local supply and demand in order to arrive at a better match. [from abstract]

How Do They Manage? A Qualitative Study of the Realities of Middle and Front-Line Management Work in Health Care

This project addressed three questions: how middle management roles in acute care settings changing, and the implications of these developments; how changes are managed following serious incidents; and how clinical and organisational outcomes are influenced by management practice and the properties an enabling environment should possess to support those contributions. [adapted from abstract]

Impact of Nurse Working Hours on Patient Safety Culture: A Cross-National Survey Including Japan, the United States and Chinese Taiwan Using the Hospital Survey on Patient Safety Culture

The purpose of this study was to clarify the impact of long nurse working hours on patient safety culture in Japan, the US, and Chinese Taiwan using the Hospital Survey on Patient Safety Culture assessment tool. [adapted from abstract]

Evaluation of Facilitative Supervision Visits in Primary Health Care Service Delivery in Northern Ghana

This paper presents the standard evaluation results of facilitative supervisory visits, which form an integral part of a new system of management for Ghana’s community-based health planning services. [adapted from abstract]

District Health Managers' Perceptions of Supervision in Malawi and Tanzania

Supervision plays a key role in performance and motivation, but is frequently characterized by periodic inspection and control, rather than support and feedback to improve performance. This paper explores the perceptions of district health management teams in Tanzania and Malawi on their role as supervisors and on the challenges to effective supervision at the district level. [from abstract]

Assessing the Implementation of Performance Management of Health Care Workers in Uganda

This study examined the implementation of performance management of health care workers in order to propose strategies for improvement. [from abstract]

Can Action Research Strengthen District Health Management and Improve Health Workforce Performance? A Research Protocol

The purpose of this paper is to disseminate the protocol for a project designed to identify ways of strengthening district management in order to address health workforce inadequacies by improving health workforce performance in sub-Saharan Africa and reflect on the key challenges encountered during the development of this methodology and how they are being overcome. [adapted from abstract]

Migration of South African Health Workers: The Extent to Which Financial Considerations Influence Internal Flows and External Movements

This study investigates the causes of migration focusing on the role of salaries and benefits. Health professionals from public, private and non-governmental health facilities located in selected peri-urban and urban areas in KwaZulu-Natal, South Africa were surveyed about their current positions and attitudes toward migration. [from abstract]

Systemic Management of Human Resources for Health: An Introduction for Health Mangers

This manual presents the basic components of a human resources for health system, and explains why and how they have to work in synergy to contribute to the achievement of the health sector strategic goals. [from publisher]

Applying WHO's Workforce Indicators of Staffing Need (WISN) Method to Calculate the Health Worker Requirements for India's Maternal and Child Health Service Guarantees in Orissa State

In one district of India, the authors used the WISN method to calculate the number of health workers required to achieve the maternal and child health service guarantees of the country and measured the difference between this ideal number and current staffing levels. [adapted from abstract]

Guide to Fostering Change to Scale Up Effective Health Services

This guide is for health policy makers, program managers, operations researchers or other health professionals who want to bring about change in a health practice or set of practices at a national, regional or facility level. [adapted from author]

Leadership and Management Toolkit

This toolkit provides evidence-based guidance and tools to update, expand, or develop leadership and management skills in health managers and service provision programs. [from publisher]

Smartphones Improve Supportive Supervision for Tuberculosis in Nigeria

This brief describes the process and outcomes of a project in Nigeria that developed a standard, integrated tuberculosis (TB) supervision checklist to assess and monitor diagnostic laboratories and TB services at the facility-level in the public and private sectors, which was deployed using smartphones. [adapted from author]

In-Depth Expoloration of Health Worker Supervision in Malawi and Tanzania

This presentation from the Irish Forum for Global Health 2012 outlines research that explored the perceptions of district health management teams in Tanzania and Malawi on their role as supervisors and the challenges to effective supervision at the district level. [adapted from author]

Supervising Healthcare Services Learning Resource Package

This learning resource package for supervisors in medium-to-large facilities and for district-level supervisors is developed around aspects of performance improvement and quality of healthcare services, focusing on essential skills required to work with staff and members of the community in establishing standards and problem solving. [from publisher]

Cost-Effectiveness Analyses of Training: A Manger's Guide

This article has been written as a guide for program managers who want to recognize and support high quality cost-effetiveness analysis (CEA) of training. It focuses on the approaches and challenges associated with conducting CEA of training in the context of program implementation or rapid expansion of programs. [from author]

Human Resources for Health: Practice and Policy Implications for Emergency Response Arising from the Cholera Outbreak in Papua New Guinea

This document describes some of the challenges to cholera preparedness and response in a human resource limited setting, the strategies used to ensure effective cholera management, some lessons learned as well as issues for public health policy and practice. [from summary]

Analysis of the Human Resource Management Role in Hospitals Using Ulrich Model

The research goal for this paper is to evaluate human resource’s role in specialized and sub specialized medical training hospitals of Iran, using Ulrich model. The results showed that there is a significant positive correlation between service quality and human resources. [adapted from abstract]

Ten Principles of Good Interdisciplinary Team Work

This paper draws on a published systematic review of the literature combined with empirical data derived from interdisciplinary teams involved in the delivery of community rehabilitation and intermediate care services, to develop a set of competencies around effective interdisciplinary team practice. [from author]

Capacity of Middle Management in Health-Care Organizations for Working with People: The Case of Slovenian Hospitals

At the middle-management level, leaders are often selected for their clinical expertise and not their management skills. The purpose of this study was to examine how leaders at the middle-management level work with people in health-care. [adapted from abstract]

Critical Role of Supervision in Retaining Staff in Obstetric Services: A Three Country Study

This study identifies the implications of different types of supervision for healthcare worker job satisfaction and intention to leave the workplace in Malawi, Tanzania, and Mozambique. [adapted from author]

Strengthening Health Management and Leadership at the District Level: What Can We Learn from High Performing Districts in the West Java Province of Indonesia?

This study examines the performance of district health managers in high and low performing districts in an attempt to understand whether, and the extent to which, they affect the performance of their district health services. [from author]

Health Workforce Remuneration: Comparing Wage Levels, Ranking, and Dispersion of 16 Occupational Groups in 20 Countries

This article explores remuneration in human resources for health, comparing wage levels, ranking and dispersion of 16 occupational groups in 20 countries is to examine to what extent the wage rankings, standardized wage levels, and wage dispersion are similar between the groups and across the selected countries and what factors can be shown to be related to the differences that emerge. [adapted from abstract]

Public Health and Management Competency Requirments for Primary Health Care Facility Managers at Sub-District Level in the District Health System in South Africa

This study aimed to determine the general managerial and public health competencies that are essential for primary health care clinic managers in South Africa. [from author]

Service Delivery in Kenyan District Hospitals: What Can We Learn from Literature on Mid-Level Mangers?

This review examined literature on the roles of mid-level managers to understand how they might influence service delivery quality in Kenyan hospitals. [adapted from abstract]

Human Resources Management Assessment Approach

This assessment approach was developed to guide policy-makers, managers, and human resources practitioners toward better understanding and responding to human resource management challenges facing their health systems. [from introduction]

Medical Residents' Perceptions of Their Competencies and Training Needs in Health Care Management: An International Comparison

The authors’ objective was to explore if the perceived deficiencies and needs for management training among Dutch residents were similar to those of their peers in other countries, and if a longer duration of the incorporation of a competency framework into curricula as well as management training had an influence on these perceptions. [adapted from author]

Human Resource Governance: What Does Governance Mean for the Health Workforce in Low- and Middle-Income Countries?

This paper examines health system strengthening as it occurs in the intersection between the health workforce and governance by presenting a framework to examine health workforce issues related to eight governance principles.

Regional Strategic Plan for Strengthening Health Service Management in the South-East Asia Region

This strategic plan is intended to provide directions for countries to develop comprehensive interventions to strengthen the management of health systems and health sector managers in a coherent and systematic manner. [adapted from author]